Just Dial - Review

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K Praveen Kumar,Chennai

I have had the opportunity of travelling in Kpn buses, both ac and non ac buses from Chennai to different parts in Tamilnadu and Kerala. Now I suggest you readers of this comment to rethink before you decide to book another ticket in Kpn. If you think the buses of Kpn are of better standards think again. You have been fooled using the photographs of few brand new buses stuck on their offices. These photographs might have been taken, when they inducted these buses into their fleet may be few years ago. Now the services are pathetic !! Moreover, you end up paying a lot more than what you will be paying to other travels if you chose Kpn. To worsen things, they have rogues employed in their offices who have no sense of responsibility and decency towards their customers. They misuse the passenger luggage space at the bottom of the bus for carrying commercial cargo and force the passengers to carry their heavy luggage inside the cabin. So you will be forced to keep your luggage on the passageway and the old people will have to jump over these bags if they want to get out or get in. When we questioned the behaviour of the rogues, they threatened the passengers and challenged them to do what they could. Carrying of commercial parcel inside the passenger vehicle is illegal under transport department rules. You should notice that in the time of terror attacks and terrorism, these parcels are not at all checked and are dumped inside the passenger vehicles just for pure commercial gains. This pause huge security threat to the passengers. so beware.. and question this to Kpn authorities as they are answerable to you as you are their customers.

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